bit100 Privacy Policy

1 Introduction

This Privacy Policy applies to all personal information collected and processed by bit100 in connection with the operation of the bit100 online gaming platform at bit100.net, including the mobile application and all related services.

bit100 is committed to handling your personal data responsibly, transparently, and in a manner consistent with applicable data protection principles. This policy explains what data we collect, why we collect it, how we use it, who we may share it with, and what rights you have in relation to your data.

By registering an account, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal data as described. If you do not agree, please do not register an account or use the platform.

2 What Personal Data We Collect

bit100 collects personal data in the following categories:

We collect only the data we need for legitimate operational purposes. Providing accurate data is a requirement of your account agreement — incorrect information may result in restricted account access.

3 How We Use Your Data

bit100 uses your personal data for the following purposes:

• Account creation and management — verifying your identity, maintaining your account, and processing login and OTP authentication.
• Transaction processing — handling deposits and withdrawals in Philippine Peso through GCash, Maya, bank transfer, and Philippine online banking.
• KYC and fraud prevention — verifying your identity to comply with anti-money laundering obligations and protect against fraudulent activity.
• Platform operation — delivering the games, services, and features you use on the platform, including VIP tier tracking and account preferences.
• Customer support — responding to your queries, resolving account issues, and maintaining a record of support interactions.
• Responsible gaming — monitoring account activity to identify patterns that may indicate problem gaming behaviour, and applying account restrictions where necessary.
• Security and compliance — detecting and investigating suspicious activity, security incidents, and potential breaches of our Terms and Conditions.
• Service communications — sending account notifications, transaction confirmations, and updates about the platform when relevant.

bit100 does not use your personal data for unsolicited marketing without a lawful basis. If you receive communications you did not request, contact support at [email protected].

4 KYC and Identity Verification

Know Your Customer (KYC) verification is a mandatory part of registering and using a bit100 account. It is required before full withdrawal access is granted, and may be requested at other points during your account lifetime.

KYC requires you to provide documents that confirm your identity — typically a government-issued ID and, in some cases, proof of address or payment method ownership. The specific documents accepted are communicated during the verification process.

Your KYC documents are processed and stored securely. They are used only for identity verification and fraud prevention purposes. bit100 does not share KYC documents with third parties except where required by law or where necessary to complete the verification process via an accredited identity verification service.

5 Sharing Your Data

bit100 does not sell your personal data. We may share it with third parties only in the following limited circumstances:

• Payment processors — to process deposits and withdrawals through approved Philippine payment channels (GCash, Maya, bank transfer, online banking). These providers are bound by their own data protection obligations.
• Identity verification providers — to assist with KYC verification. These are accredited service providers acting under contract with bit100.
• Technology and infrastructure partners — who provide hosting, security, and platform services necessary to operate bit100. These providers do not use your data for their own purposes.
• Legal and regulatory obligations — where disclosure is required by applicable law, court order, or regulatory authority. bit100 will disclose only the minimum data necessary to fulfil such requirements.
• Business transfers — in the event of a merger, acquisition, or sale of assets, personal data may be transferred to the successor entity. Players will be notified of any such transfer in advance where practicable.

All third parties who handle data on behalf of bit100 are required to maintain appropriate security standards and use your data only for the specific purpose for which it was shared.

6 Data Security

bit100 takes the security of your personal data seriously and applies technical and organisational measures to protect it. These include:

• SSL encryption on all data transmitted between your device and our servers.
• OTP (one-time password) verification for sensitive account actions.
• Biometric login support on compatible iOS and Android devices.
• Access controls limiting internal access to personal data on a need-to-know basis.
• Regular security monitoring and review of platform systems.

Despite these measures, no system is entirely immune to security risks. If you believe your account has been compromised, contact our support team at [email protected] immediately and change your password. You are also responsible for keeping your own login credentials secure and not sharing them with others.

7 Cookies and Tracking

bit100 uses cookies and similar tracking technologies to operate the platform and improve the player experience. Cookies are small data files stored on your device when you visit the site.

The types of cookies we use include:

• Essential cookies — required to keep you logged in and the platform functioning correctly. These cannot be disabled without affecting platform usability.
• Analytics cookies — used to understand how players navigate and use the platform, helping us identify areas for improvement.
• Preference cookies — used to remember settings and preferences you've applied during your session.

You can manage cookie settings through your browser. Disabling certain cookies may affect how some parts of the platform operate. bit100 does not use third-party advertising cookies or trackers for marketing retargeting.

8 Your Data Rights

As a registered player on bit100, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected].

9 Data Retention

bit100 retains personal data for as long as your account is active and for a reasonable period thereafter, in accordance with our operational needs and applicable legal requirements.

Specific retention periods vary by data type:

• Account and identity data is retained for the duration of your account and for a defined period after account closure.
• Transaction records are retained as required for financial compliance purposes.
• KYC documents are retained for the period required by applicable anti-money laundering regulations.
• Communications data is retained for the period necessary to resolve disputes and support interactions.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you.

10 Children and Under-21 Players

bit100 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by an under-age player, that account will be immediately closed and any associated data will be handled in accordance with applicable requirements.

If you have reason to believe that a person under 21 has registered on the platform, please contact [email protected] so the matter can be investigated and addressed promptly.

11 Changes to This Policy

bit100 may update this Privacy Policy from time to time to reflect changes in how the platform operates, legal requirements, or data handling practices. When changes are made, the updated policy will be published on this page with a revised date.

For material changes — those that significantly affect how your data is used — registered players will be notified via their registered contact details. Continued use of the platform after a policy update constitutes your acceptance of the revised terms.